HomeBiogas 2

HomeBiogas 2 can be fed with animal manure or food waste or human waste in the following quantities on a daily basis.

Food waste: up to 6 liters per day.

Animal manure: up to 15 liters per day mixed with 30 liters of water.

Human waste: up to 25 toilet flushes per day and up to 6 liters of food waste per day.

The system has two main outputs:

1. 700L of biogas per day
2. Fertilizer:

• 6 liters – if fed only with food waste.
• 30 liters – if fed with human waste.
• 45 liters – if fed with animal manure.

HomeBiogas system, in general, should be placed outdoors only in a place where it can get maximum sunlight (not in the shade) and on a stable floor free from any obstructions.

It is important to place your system close to a water source and to have a free 0.5 meter from each of the system’s sides to have easy access to the system.

The stove can be up to 7 meters from the system.

All HomeBiogas units should not be moved, due to the fact that they need to be emptied and re-activated afterward, so instead of moving the system into a warmer place, you can place it outside inside a greenhouse that is very well ventilated.

Please note: placing a unit in a greenhouse does not guarantee/ mean that your system will function during colder times.

On all international orders, it is the customer’s responsibility to pay import and customs duties and fees that are incurred as a result of shipment.

The system is transported to the customers by air shipping.
Shipping term practiced: DAP =Delivered at Place.

Return policy:

HomeBiogas is dedicated to customer satisfaction. If you are not satisfied with your purchase, we will be happy to assist you.

1. Cancellation, before shipping: HomeBiogas provides a refund for the system and shipping, minus a 5% transfer fee.
2. Cancellation, within first 30 days after shipping: refund on HomeBiogas cost only, minus a 5% transfer fee.
3. Shipping fees for returning system are the responsibility of the customer.
4. No refunds will be issued after more than 30 days from delivery.

For full refunds, all returns must be within 30 days from shipping. To be eligible for a refund, your item must be unused, free from dirt, dust, or damage, and in the same package and condition that you received it. If your return passes our inspection, you may receive an exchange, credit, or a refund. Please include a note with your return stating your order number, the reason for the return, and if you prefer a refund, exchange, or credit.

FOR RETURNS:

Email us at [email protected] with your full name and tracking number if possible.

PLEASE SHIP RETURNS TO:
HomeBiogas
Order # ________
Beit Yanai
P.O.Box 1672
Israel  40293

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.

If you are approved, then your refund, exchange, or store credit will be processed. For refunds, a credit will automatically be applied to your credit card or original method of payment within 2-5 days. We do offer exchanges within the us, but we don’t offer any exchanges for international orders.

LATE OR MISSING REFUNDS:

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

HOMEBIOGAS HBG 2.0 LIMITED PRODUCT WARRANTY

This warranty is provided by HomeBiogas LTD. in connection with the purchase of the HomeBiogas HBG 2.0 Household System (the “System”).

1. Warranty Description. HomeBiogas warrants to the Customer that for 24 months after the delivery of the product to the customer, the company shall provide, free of charge, a replacement for
any part that is faulty or has failed.
1.1 Subject to assembly and use per the Company’s Manuals and under normal use and service, the System shall be in compliance in all material respects with the specifications thereof at the time
of delivery to Customer and for a warranty period of twenty four (24) months from the date of delivery to Customer (the ”Warranty Period”) shall be free from defects in workmanship and materials.
1.2 During the Warranty Period, HomeBiogas shall repair or replace at its option and expense any part which fails to comply with the Warranty specified above in Sections 1.1 Shipment of the replacement parts to Customer’s original destination shall be at the expense of the Customer. Notwithstanding the above, the final determination whether a part is defective shall be made by HomeBiogas.
2. Limitation on Warranties. Warranties and Customer’s remedies hereunder are solely for the benefit of Customer and shall not be extended to any person whatsoever. Customer shall be solely
responsible for the selection, use, efficiency and suitability of the System. This warranty shall not apply to any System or related items if HomeBiogas’ testing and examination describes that the alleged
defect or non-conformity does not exist or, that:
(i) have been used with accessories and appliances not compatible with biogas;
(ii) have been damaged by improper installation, operation, maintenance, misuse, accident, neglect, fire, accident, lightning, or other peril, failure to continually provide a suitable operating environment,
or from any other cause beyond HomeBiogas’ reasonable control, including Force Majeure events (as described in the General Conditions);
(iii) have been used in a manner not in accordance with the instructions supplied by HomeBiogas and/or the General Conditions;
(iv) have been subject to the opening of any sealed components without HomeBiogas’ prior written approval;
(v) have had changes made by Customer or Customer’s representatives to the physical, mechanical or interconnection components of the System supplied by HomeBiogas without written authorization
of HomeBiogas to do so; or
(vi) have been repaired or otherwise altered by anyone not under the control of, or not having the written authorization of HomeBiogas to do such repair or alteration; and
(vii) does not apply to any cosmetic damage such as scratches or dents; and
(viii) does not apply to any consumables or perishables.
3. Warranty and Post-Warranty Services. All warranty and post warranty services to the Systems shall be performed only by HomeBiogas, or by any entity appointed by HomeBiogas. This Warranty does not cover any installation, training or service charges.
4. THE WARRANTIES PROVIDED IN THIS WARRANTY DOCUMENT CONSTITUTE HOMEBIOGAS’ SOLE AND EXCLUSIVE LIABILITY FOR DEFECTIVE OR NONCONFORMING SYSTEM AND SERVICES AND
SHALL CONSTITUTE CUSTOMER’S SOLE AND EXCLUSIVE REMEDY FOR DEFECTIVE OR NONCONFORMING SYSTEM AND SERVICES. THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS,
IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND ARE IN LIEU OF ALL OBLIGATIONS OR LIABILITIES
ON THE PART OF HOMEBIOGAS FOR DAMAGES.
5. For service, contact HomeBiogas or the HomeBiogas certified reseller of the Systems specifying the model number and the serial number indicated on the nameplate that is affixed to the System’s frame.

Anywhere where the average day/ night temperature is at least 20C/ 68F. When the temperature drops below this temperature, you can:

1. Add a water heater
2. Insulate the digester
3. Place in a greenhouse (with ventilation on the top)
4. Feed with half the daily recommended amount, if you still have flammable gas production

Remember:  following the above suggestions does not guarantee that your system will operate in colder climates or temperatures.

If you still have any questions, please contact our Support Team: [email protected]